Gail has been an invaluable help for me starting up my own B&B. She couldn’t emphasis enough the importance of choosing the right website name to enable it to be found on search engines and to think ‘outside the box’ when it came to targeting potential markets. Her knowledge of legislation (what’s needed and what isn’t) was invaluable and she was happy to advise me on the nitty bitty things such as toiletries for the bathroom and how much bed linen I would need – the sorts of questions no one else would know unless they were in the business themselves.

I found Gail’s businesslike approach very refreshing and she always replied promptly to my questions. I would never have got started without her!

Joanna Thomson, Coast House, Walmer, Kent www.dealbedandbreakfast.com

Gail gave me the vital help I needed to pinpoint my target market and to work out how to run a bed and breakfast business to fit in with my already very busy way of life. Since then she has even passed me some customers!

Emily Tulloch, Hillgrove Properties Ltd

“I started a bed and breakfast business in the summer of 2011 and I found Gail’s input and advice during this period to be absolutely invaluable. She helped me with the formatting of my website and setting my tariffs, as well as giving me very useful advice about how to set up my accommodation, what I should provide for my guests and how to market my business successfully. Gail’s expertise and extensive knowledge of how to run such a business helped me to avoid making costly mistakes at the initial setting up stage and I feel sure that my business got off to such a great start largely due to having access to her wide range of experience in this field.”

Claire Polley www.carents-farm.co.uk

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